Weekend Part Time Customer Service ($20 per hour/WFH)

Auto Import

  • 3 roles

  • Work from home on weekends

  • Work on Weekends and Public holidays

  • 8am to 5pm

  • Global MNC

  • Immediate Interview

  • Immediate confirmation

  • $20 to $25 per hour

  • Contract 7 months may extend

Our client is looking for:

  • Customer Service Executive

  • Call Centre Agent

Job Scope:

  • Responds to customer service inquiries using pre-written responses.

  • Handles basic inquiries with minimal assistance

  • Consistently works on and handles cases systematically as they arrive in the queue

  • Collaborates with colleagues to resolve inquiries

  • Manages opens cases and follows up to ensure cases are resolved within defined Service Level Targets

  • Performs against set KPIs such as customer service satisfaction scoring received through survey feedback

  • Handlle all cases and tasks with high quality and in line with company policies and procedures

  • No telemarketing involved, purely customer service support

Requirements:

  • Some customer service experience

  • Those are currently pursuing studies are welcome to apply

EA License | 14C7092

EA Registration Number | R1105066

Tan Sze Min

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