Sr. Service Technician, Millbrae (2nd shift)

Auto Import

About the position

The Sr. Service Technician position requires an experienced professional with a proven background in diagnosis, maintenance, and repair of Battery Electric Vehicles (BEVs). You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment.

Responsibilities

  • Confidently repair electro-mechanical issues and perform diagnostics
  • Train and assist Associate Service Technicians and Service Technicians with HV systems, electrical vehicle powertrains, repair procedures, etc.
  • Maintain a high knowledge level of high voltage, low voltage, and general electric vehicle systems
  • Ability to problem-solve both Technical and Process-flow issues.
  • SME (Subject Matter Expert) in at least 1-2 major repair categories
  • Follow correct repair order documentation procedures, i.e. The Three C's
  • Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
  • Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
  • Demonstrate attention to detail and passion for creating positive client experiences
  • Ability to work remotely and support mobile service team as needed
  • Other duties as assigned

Requirements

  • 4+ years of experience as a Service Technician or Diagnosis Technician
  • ASE Certifications (A4, A5, A6, A7, A8, L3, L4-ADAS) - (Required)
  • Prior experience diagnosing and repairing High Voltage (HV) systems, Low Voltage (LV) systems, and Electric Vehicle powertrains
  • Experience in luxury automobile repair environments
  • Customer facing experience exhibiting excellent written and verbal communication skills
  • Proficient in Microsoft Office as well as learn proprietary DMS software
  • Ability to communicate effectively both verbally and written with Field Engineering Team pertaining vehicle preliminary diagnosis
  • EPA 609 Certification
  • Willingness to complete Lucid provided CPR training post hire
  • Valid driver’s license with no suspensions within the past year.
  • Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Nice-to-haves

  • ASE Certified Master Technician

Benefits

  • medical
  • dental
  • vision
  • life insurance
  • disability insurance
  • vacation
  • 401k
Back to blog