Solutions Architect – Adobe 3D & Immersive

Job Description:

• Lead technical discovery/qualification with prospective customers to understand their 3D production pipeline, business goals, and automation needs.
• Invent and present tailored solution architectures demonstrating how Substance 3D automation addresses customer requirements.
• Build and deliver compelling demos, proof-of-concepts (POCs), and prototypes using our APIs for key accounts.
• Work closely with Sales person and Technical Program Manager to translate customer requirements into clear, technically sound proposals.
• Set realistic expectations early in the sales cycle, anticipating delivery constraints and flagging risks before closing.
• Support customer-facing presentations, acting as the technical authority in the room.
• Build positive relationships with technical and business partners at prospective and existing enterprise accounts.
• Act as a bridge between customer needs and Adobe’s product, engineering, and technical artist teams.
• Remain engaged post-sale as a technical participant, supporting smooth handoff to the TPgM and maintaining continuity of the customer relationship.

Requirements:

• 5+ years of experience as a solutions architect or consultant, pre-sales engineer, senior technical consulting or other relevant role
• Deep hands-on knowledge of 3D production pipelines in an enterprise context – including 3D data formats, rendering, and automation workflows.
• Ability to write production-grade Python code contributing to automation pipelines, and to engage credibly with 3D technical artists and engineers.
• Ability to scope and compose technical solutions for complex, ambiguous customer problems – turning discovery into clear, executable architectures.
• Excellent communication skills across both technical and non-technical audiences – equally comfortable whiteboarding with engineers and presenting to customer partners.
• Proactive, customer focused, positive mentality with a strong sense of ownership.
• Ability to manage multiple engagements simultaneously and thrive in a fast-paced, evolving environment.
• Team-player state of mind – we are a globally distributed, multicultural bunch who want to succeed together!

Benefits:

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Wellness programs