Senior Solutions Engineer - Cybercrime
Auto Import<p><span style="font-family: Arial, sans-serif; font-size: 12pt">Flare is a breakout cybersecurity Software-as-a-Service (SaaS) company with a mission to empower organizations to take control of their data and protect their customers, employees and brand by shedding light on external threats. We enable cybersecurity teams to proactively detect high-risk external exposure across the dark and clear web, before threat actors have a chance to leverage it. We unify the core functionalities of cyber threat intelligence and external attack surface management into a single, intuitive platform.</span></p> <p><br></p> <p><span style="font-family: Arial, sans-serif; font-size: 12pt">TL;DR: We are a bunch of nerds who help protect our clients’ data (and people in their network) by locating cyber risks.</span></p> <p><br></p> <p><span style="font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold">Your purpose and impact:</span></p> <ul> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">Partner with the sales team to articulate the value of the Flare platform to prospective customers</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">Understand customer requirements, field technical questions, and demonstrate platform capabilities by finding a prospects exposures</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">Develop use-cases, technical demos, and manage Proof of Concepts (POCs) end-to-end</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">Build strong relationships with technical stakeholders in customer organizations</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">Deliver threat briefings to sector ISACs (FS-ISAC, H-ISAC, RH-ISAC), connecting active cybercrime campaigns to the exposure member organizations actually face</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">Act as the analyst in the middle for enterprise customers and prospects, interpreting Flare findings in real time: leaked credentials, exposed infrastructure, threat actor mentions, and infostealer infections tied to their environment</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">Train sales team members on the technical aspects of Flare’s platform</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">Act as a technical consultant across Flare, supporting product, marketing, and other initiatives</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">Collaborate with the Threat Intelligence Research team, feeding field observations back into research and product, and contributing findings to external content where appropriate</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">Stay current on the CTI and cybercrime ecosystem (stealer logs, phishing kits, ransomware and extortion groups, initial access brokers, credential and data markets, dark web and Telegram) and keep that knowledge mapped to customer risk</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt"> Represent Flare at events, speaking engagements, and webinars; contribute to content like tutorials and videos</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">Support deal execution across multiple time zones (East to West coast), as required</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">Flexibility to travel as needed</span></li> </ul> <p><br></p> <p><span style="font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold">You’ll be a perfect fit if:</span></p> <ul> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">You bring relevant pre- and/or post-sales experience from a cybersecurity vendor in the threat intelligence space, or relevant client support experience in a cybersecurity services role</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">You have hands-on familiarity with the cybercrime ecosystem: stealer logs, phishing kits, underground forums and markets, Telegram, and the actors and infrastructure behind them</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">You are able to write simple automations in Python or Go</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">You’re comfortable as the primary technical contact during the sales process - leading demos, owning POCs, and resolving blockers</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">You have a keen attention to detail and pride yourself on thorough, accurate documentation</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">You consistently keep stakeholders updated - no one ever has to chase you</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">You have cybersecurity, OSINT, or threat intelligence expertise in areas such as:</span> <ul> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">Cybercrime, e-crime, or darkweb investigations</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">Incident Response</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">Penetration testing or Red Teaming</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">Threat Hunting & Research</span></li> </ul> </li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">You’re comfortable delivering threat briefings to community or ISAC audiences, not just customer demos</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">You can confidently engage with both technical and non-technical audiences - from analysts to executives</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">You’re comfortable with structured processes but also thrive in the ambiguity of a startup (“building the plane as it’s flying”)</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">You lead with curiosity and empathy, and genuinely care about clients and colleagues</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">You value feedback, embrace radical candor, and are motivated to continually improve</span></li> </ul> <p><br></p> <p><span style="font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold">I</span><span style="font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold">t’s even better if you have:</span></p> <ul> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">Experience building or refining pre-sales and technical sales processes</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">Ability to create technical enablement content (talk tracks, demo scripts, objection guides)</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">Existing relationships in sector ISACs or security working groups</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">A public research footprint: published research, conference presentations (DEF CON, BSides, Shmoocon, etc.), or media citations</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">History of working closely with product, marketing, or customer success to bring customer insights into strategy</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">Experience at an early-stage startup and a knack for balancing speed with quality</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">Willingness to pitch in outside your role when it helps the team succeed</span></li> </ul> <p><br></p> <p><span style="font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold">What it’s like to be part of Flare:</span></p> <ul> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">You will find a people-first company where work-life balance is valued. You’ll receive:</span> <ul> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">Competitive salary</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">Bonus structure with uncapped sales commissions</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">Stock options</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">Health coverage and pension plan</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">Flexible, work from anywhere</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">Unlimited vacation</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">Fun, company events; like “Flamping, curling, rock climbing</span></li> </ul> </li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">You will join a high-growth, innovative scale up where you’ll see your impact immediately and be empowered to take on challenges for your personal and professional growth.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 12pt">You will work with an inspiring and award-winning team who are passionate about what they do and the clients we serve, whose work has been referenced in leading academic journals and international media.</span></li> </ul> <p><span style="font-family: Arial, sans-serif; font-size: 12pt"> </span></p>