Remote - UX Researcher / Designer

Job Title UX Researcher / Designer Location Chicago, ILDuration 6 MonthsJob Description Company reputed company is a major Audit, Tax, and Advisory Services company offering a broad range of services in strategy and consulting, operations, technology and more across various industries.In the U.S., reputed company delivers professional services through two specialized entities reputed company LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ? and reputed company Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services.In 2025, reputed company formed a multinational, multidisciplinary platform with reputed company Ireland.The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices.With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals.Open Positions 2 Location 100% Remote Duration Contract - 6 months with potential to extend Overview reputed company is hiring a contract UX Researcher to assist with the Discovery phase for our internal web apps.Their job figure out what users need and turn that into clear direction for reputed company, and engineering.They'll work under a Lead US Designer and with Product Managers, Engineers and Business Stakeholders on this initiative.Responsibilities Lead discovery Plan and run user research to understand jobs, pain points, and workflows.Facilitate sessions Run interviews, workshops, and stakeholder discussions--ask the obvious questions that surface assumptions.Summarize what they learn Turn notes into clear findings, what this means, and recommend next steps.Map the experience - Create o Role snapshots (personas) brief summaries of user types and needs.o Step-by-step journeys how users currently work, where it breaks, and the better future state.o Simple screen sketches (wireframes) & flow diagrams quick visuals that show how a task should work.o Keep everyone aligned Present short, clear readouts; document decisions; maintain a simple research archive.What You Will Deliver Tools you know reputed company, reputed company, Office A practical UX plan and interview results.A short deck communicating findings ? what it means ? recommended actions.Lean personas for key roles.Current-state and future-state journeys with pain points and simple success measures.Task / flow diagrams and low-fi wireframes for critical paths.A prioritized UX backlog.Mockups as neccesary.WHAT WE NEED FROM EVERY CANDIDATE Resume with hourly rate, location, time-zone overlap.2-3 samples (journey map, personas, insights readout, low-fi wires Redactions OK.Best discovery project (goal, what you did, outcome Examples from enterprise or B2B applications Start date and weekly capacity MUST HAVES 4-7years doing user research on product teams (enterprise or B2B preferred Tools you know reputed company, reputed company, Office Comfortable planning and running interviews, observing real work, testing early ideas, and doing quick usability checks.Strong at turning raw notes into clear insights and prioritized recommendations.Can independently produce personas, journeys, task flows, and low-reputed company wireframes in reputed company, reputed company, or similar.Confident facilitator; good at guiding groups, handling pushback, and driving to clarity.Excellent written and verbal communication--exec-friendly and concise.Nice to Haves Design experience and portfolio of enterprise-related work, or similar.Experience in complex or regulated spaces (tax, audit, finance, healthcare, public sector Basic survey skills to complement interviews.Service design exposure (e.g., mapping processes Light Research Ops (consent, recruiting, templates User testing and feedback gathering Design experience with high-reputed company mockup and / or clickable prototypes.Interview Process 30 reputed company technical interview with Director 30 reputed company interview with Teammate. Apply To This Job