[Remote] Talent Acquisition Coordinator, Background Checks - Central/East Coast (Remote)
Auto ImportNote: The job is a remote job and is open to candidates in USA. CrowdStrike is a global leader in cybersecurity, dedicated to stopping breaches and redefining modern security. The Talent Acquisition Coordinator role involves managing background checks and ensuring a positive candidate experience while collaborating with various teams to maintain compliance and efficiency.
Responsibilities
- Manages end-to-end background check processes using the Sterling (now First Advantage) platform, ensuring compliance with global privacy laws and employment regulations
- Collaborates closely with our Global Security team to assess and process adverse findings according to company policy and regulatory requirements
- Monitors and tracks background check completion metrics to ensure alignment with hiring timelines
- Ensures an excellent candidate experience through prompt follow-up and communication throughout the candidate’s life cycle from offer acceptance to start date
- Serves as the subject matter expert for Talent processes and procedures by accurately advising candidates, employees and managers on the appropriate actions needed to proceed
- Exercise judgment within defined procedures and practices to determine appropriate action
- Works closely with third party stakeholders where required to provide information in accordance with local employment legislation
- May assist with other projects as assigned
- Must be located in Central or Eastern Time Zone
Skills
- Bachelor's degree or related business field coupled with 1 – 3 years' experience in Human Resources
- Experience with background check management, onboarding and processing TA related transactions
- Self-starter with initiative, positive attitude, and passion for delivering an excellent candidate experience
- Experience as first line of contact for candidates or customer service related role
- Process improvement, training, communication and project management skills
- Strong communication skills with ability to handle sensitive information discreetly
- Superb attention to detail required as well as excellent verbal and written skills
- Excellent problem solving, critical thinking, and analytical skills
- Ability to work cross functionally, problem solve and adapt in a fast pace environment
- Ability to work at all levels in an organization and across different cultures
- Integrity in handling confidential and sensitive information
- Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes
- Experience with HR and Background Check Systems: Workday (job requisitions, candidate profiles and onboarding modules)
- Experience with Sterling and/or First Advantage background check platforms
- Experience with ServiceNow case management and ticketing
Benefits
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off
Company Overview