[Remote] Staff Solution Consultant

Note The job is a remote job and is open to candidates in USA. Trellix is redefining the future of cybersecurity with its GenAI-powered platform. The Staff Solution Consultant will support U.S. Public Sector customers in deploying and maintaining endpoint security systems, while also serving as a cybersecurity Subject-Matter Expert and facilitating problem resolution with various stakeholders. Responsibilities You will be responsible for overall customer experience and successful delivery of services You will build and maintain strong customer relationships You will work with a group of customer organizations to deploy, integrate, and operationalize Trellix’s Endpoint Detection and Response capabilities across a broad enterprise You will write technical documentation and briefings You will lead and/or participate in technical exchange meetings You will collaborate with end users as well as inter-agency, intra-agency, and internal Trellix stakeholders You will develop engineering artifacts such as system design diagrams, data flow diagrams, test plans, test reports, etc You will lead or participate in development testing, debugging, pre-deployment testing, and post-deployment testing You will lead or participate in certification and accreditation and/or access and authorization processes You will lead or participate in deployment planning and execution You will analyze technical/integration requirements and develop technical solutions for Customer review and consideration, and once approved, integrate into the customer's infrastructure You will lead or participate in system configuration, tuning, and policy development You will lead or participate in the development of standard operating procedures (SOPs) and playbooks You will monitor and manage system health, status, availability, and functionality You will report on technical problems, operational problems, and end user/customer feedback You will analyze data and provide recommendations for solutions to operational and/or technical problems You will lead or participate in technical troubleshooting efforts and problem resolution, including assessment, hands-on tasks, log reviews, performing triage tools, reviewing product documentation, and communicating with product support and development teams Skills Experience in large-scale operational environments focusing on cyber defense Experience performing incident analysis, developing defensive capabilities, and designing and implementing security solutions Experience with enterprise network technology planning, deployment, user migration and operations Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders Demonstrated technical proficiency in cybersecurity operations, cybersecurity engineering, systems engineering and/or Windows and Linux systems administration Experience with Trellix Endpoint Security (ENS), e Policy Orchestrator (ePO), Data Loss Prevention (DLP), Endpoint Detection and Response (EDR), Threat Intelligence Exchange (TIE), and Data Exchange Layer (DXL) Experience with Active Directory, Databases, Virtualization, Cloud Services [i.e., AWS, Azure] and enterprise networks 5+ years in a technical capacity B.S. or higher in a related technical field (i.e., computer science, Information technology, or engineering) Aptitude and ability to develop expertise with Trellix products Familiarity with cyber threat identification, management, mitigation, and response strategies Active TS/SCI clearance with Full Scope polygraph Active DoD 8570 or DoD 8140 compliant cybersecurity certification Benefits Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community Involvement Company Overview Trellix is a software and services provider for easy-to-create Web sites for consumers and small businesses. It was founded in 1999, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is http//www.trellix.com.