[Remote] Senior Site Reliability Engineer

Note The job is a remote job and is open to candidates in USA. OfficeSpace Software is a leading provider of an AI operating system for the built world, focusing on performance and reliability in workplace environments. They are seeking a Senior Site Reliability Engineer to enhance the performance, reliability, and cost efficiency of their production platform, while transitioning to AI-assisted reliability engineering. Responsibilities Drive measurable improvements in latency, throughput, and availability across a large-scale production environment Own system performance—from Linux internals to Kubernetes scheduling—and eliminate bottlenecks before customers feel them Define and enforce SLIs, SLOs, and error budgets that balance speed, reliability, and growth Partner with application engineers to profile code paths, improve execution efficiency, and harden services under real load Lead database performance optimization across queries, indexing, replication, and workload isolation Design and oversee AI-assisted load testing, stress testing, and capacity planning workflows Guide the migration from monolithic deployments to multi-tenant Kubernetes platforms Reduce infrastructure spend through architectural decisions, right-sizing, and intelligent scaling strategies Build and supervise automation for infrastructure provisioning, configuration management, and observability Set clear operational standards for reliability, performance, and incident response—and raise the bar for how we run production Skills 7+ years operating and evolving large-scale production systems Deep Linux systems expertise with hands-on performance tuning across CPU, memory, disk, and networking Strong Python skills for automation, tooling, and AI-assisted systems workflows Production experience with Ruby/Rails ecosystems, including Puma and Sidekiq Proven ability to diagnose and resolve complex database performance issues (MySQL/MariaDB or PostgreSQL) Advanced Kubernetes experience—workload sizing, scheduling, and multi-tenant operations Infrastructure-as-code mastery using Terraform and Terragrunt Experience with configuration management tools such as Puppet or Ansible Strong observability instincts across metrics, logs, and traces using tools like Prometheus, Grafana, Datadog, or ELK AI fluency—comfortable supervising AI agents for analysis, testing, and reporting, and validating their outputs A builder mindset. You move fast, take ownership, and raise standards Scaling and refactoring monolithic applications under real production load Extracting databases or stateful components from monoliths Apache and Nginx tuning at scale Redis performance optimization and operational management CI/CD systems and GitOps workflows, including ArgoCD Cloud cost optimization and FinOps-aligned operational practices Benefits Competitive Benefits and Rewards Comprehensive and competitive benefits packages globally, designed to support our team’s health, well-being, and financial security Company Overview OfficeSpace Software is the leading AI-powered workplace management platform that helps organizations plan, connect, and perform at scale. It was founded in 2006, and is headquartered in Alpharetta, Georgia, USA, with a workforce of 201-500 employees. Its website is https//www.officespacesoftware.com. Company H1B Sponsorship OfficeSpace Software has a track record of offering H1B sponsorships, with 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.