[Remote] Business Automation & Process Consultant

Note: The job is a remote job and is open to candidates in USA. Blue Polaris is a Premier IBM Gold Business Partner specializing in AI and Business Automation. They are seeking a Business Automation & Process Consultant to lead the design and implementation of automated workflows, working closely with clients to understand their operational processes and deliver tailored solutions using IBM Business Automation Workflow.

Responsibilities

• Leading discovery and requirements sessions with business and technical stakeholders to map end-to-end operational processes
• Designing and building workflow solutions using IBM Business Automation Workflow (BAW) across complex, regulated environments
• Modelling business processes and decision logic using BPMN and DMN to create solutions that are precise, auditable, and scalable
• Translating operational requirements into working BAW applications — coaches, human services, integrations, and decision components
• Owning client-facing delivery from requirements through to deployment and handover
• Collaborating with development teams and business owners to ensure solutions are aligned, tested, and production-ready
• Continuously improving implemented solutions through measurement, iteration, and best practice application

Skills

• Demonstrable hands-on experience with IBM Business Automation Workflow (BAW) or IBM BPM — building and delivering workflow solutions, not just documenting them
• Working knowledge of BPMN and DMN — you understand how to model process logic and decision structures, and you can apply that in practice
• Proven client-facing experience — you can run a requirements workshop, explain a design decision, and write a clear update without supervision
• Experience working in regulated or compliance-driven environments — financial services, healthcare, or insurance backgrounds are strongly valued
• Full-stack capability to support workflow UI and integration layers — JavaScript, HTML, CSS, and REST APIs at a minimum
• Excellent communication across business and technical audiences
• Ability to manage workstreams independently with a high degree of ownership
• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field; advanced degree a plus
• Authorized to work permanently and full-time in the United States
• IBM FileNet experience is a strong plus — candidates who bring this will be prioritised

Company Overview

Blue Polaris, formerly known as Decision Management Solutions, is a Premier IBM Business Partner and has been a trusted advisor in the AI and Business Automation space for over a decade. It was founded in 2008, and is headquartered in Palo Alto, California, USA, with a workforce of 51-200 employees. Its website is https://decisionmanagementsolutions.com.