Production Support Analyst

<p>We’re looking for an experienced Production Support Analyst to join the Blue Cross Blue Shield Association and help ensure our systems and processes run smoothly. In this role, you’ll be responsible for helping to resolve production issues, responding to user inquiries, and providing technical support. The ideal candidate will possess a strong technical background, an eye for detail, and a passion for problem-solving. If you’re an experienced professional with a can-do attitude, we’d love to hear from you.Qualifications for this role include:• A minimum of 5 years of experience in a technical role• A bachelor’s degree in a related field or equivalent experience• Advanced knowledge of computer systems, applications, and databases• Excellent problem-solving and communication skills• Ability to work both independently and as part of a team• Ability to multi-task and prioritize tasks• Experience with ITIL and/or service-oriented architecture• Familiarity with software development and production support processesIf you’re a motivated individual with a track record of success, we’d love to hear from you.</p><p>Blue Cross Blue Shield Association is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p>