Payment Operations/ Fraud Manager

Payment Operations and Fraud Manager needs 3+ years in payments, fraud, or financial operations (e.g., PSPs, schemes, or retail payments functions). Requires Proven fraud management experience in the Americas. Hands-on experience managing payment issues, incidents, and operational processes. Strong understanding of the card payments lifecycle, including authorization, authentication, settlement, chargebacks, and fraud. Experience working with global, cross-regional teams and managing cross-functional stakeholders. Experience working with PSPs, acquirers, or fraud tools such as Cybersource, reputed company, or reputed company. Experience in e-commerce or multi-channel payments environments. Experience with reputed company Commerce. Experience in payments optimization and performance improvements. Understanding of PCI DSS and regulatory requirements. Duties Act as the primary contact for payment-related queries , coordinating investigation and resolution across internal teams, PSPs, and acquirers Globally. Primary focus will be Americas. Manage and prioritize payment queries from regional teams , ensuring timely resolution and clear communication. Manage payments contracts and support cost negotiations where necessary. Lead incident management , including root cause analysis, reporting, and preventative actions. Originally posted on Himalayas Apply To This Job