Head of People & Administration

<div class="benefits"> <div><strong>Benefits:</strong></div> <ul> <li>401(k)</li> <li>Flexible schedule</li> <li>Paid time off</li> <li>Profit sharing</li> <li>Training & development</li> </ul> </div> <div class="trix-content"> <div> <strong>Head of People & Administration<br></strong><br> </div><div> <strong>EverCare Mobile Health</strong><br> Hybrid| Full-Time | Exempt<br><br> </div><div> <strong>Restoring Joy to Life<br></strong><br> </div><div>EverCare Mobile Health provides behavioral health services to residents living in long-term care, assisted living, and skilled nursing communities throughout Idaho and Oregon. Our mission is simple: restore joy to life for those we serve while creating an environment where our employees can do meaningful work, grow professionally, and make a lasting impact.<br><br> </div><div>We are a rapidly growing organization seeking a dynamic, positive, and servant-minded leader to join our team as our Head of People & Administration.<br><br> </div><div> <strong>Position Summary<br></strong><br> </div><div>The Head of People & Administration serves as the leader of EverCare's people strategy and employee experience. This position is responsible for attracting, developing, supporting, and retaining exceptional team members while fostering a culture built on trust, accountability, collaboration, and service.<br><br> </div><div>This is a hands-on leadership role for someone who thrives in a startup environment. The ideal candidate is comfortable building programs from the ground up, adapting to change, solving problems creatively, and balancing strategic planning with day-to-day execution.<br><br> </div><div>The Head of People & Administration oversees recruiting, onboarding, employee relations, performance management, workforce planning, culture initiatives, employment agreements, organizational policies, employee engagement, and leadership support. This individual serves as a trusted advisor to leadership while ensuring employees receive a positive and consistent experience throughout their employment journey.<br><br> </div><div>We are looking for someone who genuinely enjoys helping others succeed, embraces change, brings positive energy to the workplace, and believes that great organizations are built by investing in great people.<br><br> </div><div> <strong>Key Responsibilities<br></strong><br> </div><div> <strong>Talent Acquisition & Recruiting<br></strong><br> </div><ul> <li>Lead the organization's recruiting strategy and workforce planning efforts.</li> <li>Develop sourcing strategies for clinical, operational, and leadership positions.</li> <li>Manage the hiring process from sourcing through onboarding.</li> <li>Build and maintain recruiting scorecards, hiring metrics, and workforce reports.</li> <li>Partner with department leaders to identify staffing needs and hiring priorities.</li> <li>Develop employment branding initiatives that attract top talent.</li> </ul><div> <strong>Onboarding & Employee Lifecycle Management<br></strong><br> </div><ul> <li>Design and oversee onboarding programs that support employee success and retention.</li> <li>Ensure new employees receive the tools, resources, and training needed to be successful.</li> <li>Manage employee lifecycle processes including onboarding, promotions, transfers, and offboarding.</li> <li>Develop and maintain employee resources, guides, and internal documentation.</li> <li>Support employee development and career growth initiatives.</li> </ul><div> <strong>Employee Relations & Leadership Support<br></strong><br> </div><ul> <li>Serve as a trusted resource for employees and leaders.</li> <li>Provide coaching and guidance regarding performance management, accountability, communication, and workplace concerns.</li> <li>Support leaders in delivering effective feedback and recognition.</li> <li>Assist with conflict resolution and employee engagement efforts.</li> <li>Promote a culture of ownership, transparency, and continuous improvement.</li> </ul><div> <strong>Culture & Employee Experience<br></strong><br> </div><ul> <li>Champion EverCare's mission, vision, and core values.</li> <li>Develop employee recognition, retention, and engagement programs.</li> <li>Coordinate employee appreciation initiatives, events, and culture-building activities.</li> <li>Identify opportunities to improve employee satisfaction and workplace experience.</li> <li>Help create an environment where employees feel valued, supported, and empowered to succeed.</li> </ul><div> <strong>Contracts & Administrative Management<br></strong><br> </div><ul> <li>Manage employment agreements, offer letters, and personnel documentation.</li> <li>Maintain employee records and organizational documentation.</li> <li>Support contractor onboarding and contract administration.</li> <li>Assist with policy development and employee handbook updates.</li> <li>Partner with leadership on special projects and organizational initiatives.</li> </ul><div> <strong>Strategic Partnership<br></strong><br> </div><ul> <li>Partner closely with executive leadership on workforce planning and organizational development.</li> <li>Support quarterly and annual planning initiatives.</li> <li>Develop people-related reporting and key performance indicators.</li> <li>Identify opportunities to improve employee-facing systems, processes, and communication.</li> </ul><div> <strong>Required Qualifications<br></strong><br> </div><ul> <li>Minimum of five (5) years of progressive experience in Human Resources, People Operations, Talent Acquisition, Organizational Development, or related leadership roles.</li> <li>Demonstrated experience working within a startup, emerging-growth, or rapidly scaling organization.</li> <li>Experience building recruiting programs, onboarding processes, and employee engagement initiatives.</li> <li>Strong employee relations and leadership coaching experience.</li> <li>Excellent communication, organizational, and interpersonal skills.</li> <li>Proven ability to manage multiple priorities in a fast-paced environment.</li> <li>Strong problem-solving and critical-thinking abilities.</li> <li>Commitment to servant leadership and supporting the success of others.</li> <li>Bachelor's degree in Human Resources, Business Administration, Psychology, Organizational Leadership, or a related field.</li> </ul><div> <strong>Preferred Qualifications<br></strong><br> </div><ul> <li>Healthcare, behavioral health, or multi-state workforce experience.</li> <li>Experience supporting remote teams.</li> <li>EOS (Entrepreneurial Operating System) experience.</li> <li>SHRM, PHR, SPHR, or equivalent certification.</li> </ul><div> <strong>What We're Looking For<br></strong><br> </div><div>The ideal candidate is:<br><br> </div><ul> <li>Positive, upbeat, and highly collaborative.</li> <li>Tech Savvy</li> <li>Passionate about helping people succeed.</li> <li>Comfortable wearing multiple hats in a growing organization.</li> <li>Adaptable and energized by change.</li> <li>Able to balance empathy with accountability.</li> <li>Highly organized and self-directed.</li> <li>A servant leader who leads through support, coaching, and empowerment.</li> <li>Someone who naturally builds trust and strong relationships across all levels of an organization.</li> </ul><div> <strong>Compensation & Benefits<br></strong><br> </div><div> <strong>Compensation<br></strong><br> </div><ul><li>Competitive annual salary of <strong>$65,000 - $80,000</strong>, commensurate with experience.</li></ul><div> <strong>Benefits<br></strong><br> </div><ul> <li>Monthly healthcare reimbursement stipend.</li> <li>15 days (120 hours) of Paid Time Off annually, accrued bi-weekly following 90 days of employment.</li> <li>Six paid company holidays.</li> <li>401(k) retirement plan eligibility after one year of employment.</li> <li>Company matching contributions in accordance with plan provisions.</li> <li>Profit-sharing opportunities based on company performance.</li> <li>Fully remote work environment with opportunity for onsite collaboration</li> <li>Opportunity for professional growth within a rapidly expanding healthcare organization.</li> </ul><div> <strong>Why EverCare?<br></strong><br> </div><div>At EverCare Mobile Health, we believe people are our greatest asset. We are committed to creating a workplace where employees feel supported, challenged, appreciated, and empowered to make a meaningful difference.<br><br> </div><div>If you are passionate about people, thrive in a startup environment, embrace servant leadership, and want to help shape the future of a growing healthcare organization, we would love to hear from you.<br><br> </div><div> <strong>EverCare Mobile Health is an Equal Opportunity Employer.<br></strong><br> </div><div> </div> </div> <p>Flexible work from home options available.</p>