Claims Systems Intake Analyst - EviCore - Remote

Overview

The job profile for this position is Operating Effectiveness Lead Analyst, which is a Band 3 Senior Contributor Career Track Role.

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Summary

We’re seeking a proactive Intake Analyst to support our growing team focused on process improvement and production support. This role is critical to managing incoming business requests, assessing stakeholder needs, and prioritizing work. The ideal candidate is detail-oriented, collaborative, and passionate about driving operational excellence.

Key Responsibilities

• Serve as the first point of contact for business-side intake requests

• Facilitate stakeholder requirement gathering and documentation

• Collaborate with the Product and Planning team to transition qualified requests for agile delivery

• Maintain intake tracking and metrics in Smartsheet

• Identify trends and recommend process improvements to reduce turnaround time

Qualifications

• High School Diploma or equivalent required

• 4 plus years of experience in business analysis, intake coordination, or operations required

• Strong communication and stakeholder engagement skills preferred

• Familiarity with Smartsheet, Jira, and/or similar tools preferred

• Experience with EOM or agile frameworks preferred

• Ability to manage multiple priorities in a fast-paced environment preferred

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status, or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.