Claims Processing Specialist - Fully Remote

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  • *About The Job
  • *Mercor
connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include
  • *Benchmark**
,
  • *General Catalyst**
,
  • *Peter Thiel**
,
  • *Adam D'Angelo**
,
  • *Larry Summers**
, and
  • *Jack Dorsey**
.
  • *Position:**

Insurance Domain Expert

  • *Type:
  • *Contract
  • Compensation:
  • $125–$250/hour
  • *Role Responsibilities
  • Document end-to-end insurance workflows such as underwriting, claims adjudication, and policy servicing.
  • Review and refine AI-generated workflow transcripts for accuracy and completeness.
  • Create structured examples reflecting real-world insurance decision-making.
  • Validate outputs against industry standards and regulatory expectations.
  • Collaborate asynchronously with research teams to improve workflow representations.
  • *Qualifications
  • *Must-Have
  • 8+ years in commercial underwriting; CPCU or AU preferred.
  • 6+ years in personal lines underwriting; prior leadership exposure preferred.
  • 8+ years in claims processing & adjudication; AIC or SCLA preferred.
  • 6+ years in Fraud & SIU; CFE certification preferred.
  • 5+ years in policy administration or insurance operations.
  • 6+ years in actuarial & pricing in P&C FCAS or near-credentialed preferred.
  • 6+ years in regulatory compliance or insurance regulatory roles.
  • 5+ years in producer & distribution management in agency operations.
  • 4+ years in submissions & broker processing in underwriting support.
  • Strong attention to detail and ability to clearly articulate complex workflows.
  • *Compensation & Legal
  • Compensation is structured per completed workflow transcript (treated as individual project-based tasks).
  • *Application Process (Takes 20–30 mins to complete)
  • Submit a resume or summary of relevant insurance experience.
  • Complete a short form detailing domain expertise and certifications.
  • Selected applicants may complete a brief sample task.
  • Follow-up typically provided within a few days.
  • Resources & Support
  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
  • For any help or support, reach out to: support@mercor.com
  • PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
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