Benefits Call Center Representative

Auto Import

Job Description:

  • Support employees by answering incoming calls and helping them understand their healthcare, retirement, and other benefit options.
  • Handle a steady call volume while navigating multiple systems.
  • Assist with back-office tasks like claims processing and general administrative work.
  • Create a positive experience for every caller.

Requirements:

  • Previous call center experience with high-volume calls
  • Experience with healthcare or employer benefits (highly preferred)
  • Keyboarding and MS Office proficiency
  • Basic computer knowledge (command prompts, shortcuts, troubleshooting)
  • Excellent verbal and written communication skills
  • Strong problem-solving skills
  • Ability to multitask effectively
  • Ability to work independently with minimal supervision
  • High school diploma or GED
  • Successful background check & drug test (includes education and employment verification)
  • Must be 18 years of age or older

Benefits:

  • Health benefits for you and your family, including medical, dental, and vision, starting on day 1!
  • Paid holidays
  • Paid time off (PTO)
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